conspiracy

Dear cinnamon gurl:

We have received your comments from the Revlon website and wish to thank you for taking the time to contact us regarding Outrageous.

Outrageous Moisturizing Shampoo and Conditioner are sold separate[sic]. These products are still available. May we suggest you visit Walmart stores.

Thank you for your interest in Revlon products. We hope to continue serving your cosmetic needs.

Please do not reply to this e-mail. Replies sent to this email address cannot be answered. If you have additional comments about this issue, please click here:

http://www.econsumeraffairs.com/rev/contactUsFollowUp.htm?F1=001701781A&F2=RE&

If you have comments on a separate issue, please return to our corporate website: http://www.revlon.com

Sincerely,
Rachel Evans

Senior Consumer Services Representative
Revlon Consumer Information Center

*****************************************

My mistake for not shopping at Walmart. Until recently, Guelph was the only town in Canada with a population greater than 100,000 people that didn't have a Walmart. Alas, we lost and it is being built as we speak. At least I know where to get my conditioner now. Seious soul searching to follow.

revlon cont'd

Dear Rachel,
I know you said not to reply but I'm going to try anyways because your website only allows comments up to 255 characters and my message was more terse than I'd like. Here is the message I would have preferred to send.

Why have you stopped making separate Outrageous moisturizing shampoo and conditioner for permed, colour-treated or dry hair? I can't find it anywhere. Only the new 2-in-1, which just doesn't cut it and the daily shampoo and conditioner, which also doesn't cut it.

I have thick, curly hair, which I can't brush or it just frizzes out (I did it once when I went out dancing and I could barely fit through the door. My hair went out past my shoulders and other dancers gave me dirty looks all night long because my hair was invading their personal space). I
use Outrageous shampoo and conditioner for dry hair, comb it with my fingers while the conditioner is in, and don't completely rinse out the conditioner. If I do this, I have nice ringlets. Otherwise I have very big frizz.

I have tried all kinds of different products over the years and always come back to Outrageous. I like the smell and I like what my hair looks like when I use it. Please bring it back or at least send me a bunch?

Sincerely,


----- Original Message -----
From: <**@revlon.com>
To:
Sent: Saturday, September 09, 2006
Subject: Your submission from Revlon Contact Us page has been received.
Ref #001701781B


The Revlon Consumer Information Center has received your comments from our website. Thank you for taking the time to contact us. Our response time to your inquiry may be several days. We appreciate your patience and understanding.

Your reference number is 001701781B.

Please do not respond to this acknowledgement, but if you have a question concerning your email, please contact us at our toll free number 1-800-473-8566.

Dear Revlon Again

"You have already submitted your comment." Now you require me to fill out all the required fields yet again. I guess you don't really want my comments. You suck!

tags: revlon, Outrageous shampoo

Dear Revlon Again

Your form for receiving comments online SUCKS! It only allows 255 characters. I managed to cut my message (see below) to 260 characters but still it was refused. Now my message is kind of rude. All I want is my shampoo and conditioner back. Why would you want to limit the feedback you receive? Perhaps I will send it in pieces... ah yes that should work.

tags: revlon, Outrageous shampoo

Dear Revlon

Why have you stopped making separate Outrageous moisturizing shampoo and conditioner for permed, colour-treated or dry hair? I can't find it anywhere. Only the new 2-in-1, which just doesn't cut it and the daily shampoo and conditioner, which also doesn't cut it.

I have thick, curly hair, which I can't brush or it just frizzes out (I did it once when I went out dancing and I could barely fit through the door. My hair went out past my shoulders and other dancers gave me dirty looks all night long because my hair was invading their personal space). I use Outrageous shampoo and conditioner for dry hair, comb it with my fingers while the conditioner is in, and don't completely rinse out the conditioner. If I do this, I have nice ringlets. Otherwise I have very big frizz.

I have tried all kinds of different products over the years and always come back to Outrageous. I like the smell and I like what my hair looks like when I use it. Please bring it back or at least send me a bunch?

Sincerely,

tags: revlon, Outrageous shampoo